FAQ

I’m not sure what size to order…

Sizing guides are displayed next to products within the desciption panel. You may also find these illustrations useful:

Men’s Bamboo T-shirt
Men’s Slim fit Cotton T-shirt
Women’s Bamboo Raglan T-shirt
Women’s Slim fit Cotton T-shirt

What is your return policy?
We offer a 30 days return policy on all goods ordered from the Route Clothing store.

That means if for any reason you would like to return an item to us, we will send a replacement or a full refund when goods are returned to us within 30 days of the order date. If you plan on returning an item, please contact us quoting your order number. Returned items should have all original tags and labels still attached, be unworn (except for an initial try on) and be in the original packaging.
The right to return or exchange items within 30 days does not affect the statutory right to cancel.


How should I wash my new t-shirt?

New items should be washed inside out at 30°C & with like colours.
Iron t-shirts inside-out on a cool setting, avoid printed parts.
Like most new cotton garments, t-shirts may shrink a little after the first wash. Avoid tumble-drying as this can increase the shrinking effect.

What are your delivery charges?

Delivery charges depend on where we are sending to. We use Royal Mail & Parcel Force Worldwide to deliver orders to customers.

UK Delivery
Orders are sent 2nd Class Recorded Delivery & are dispatched next day. Usually orders take between 3-5 days to arrive following order completion. UK delivery is a flat charge of £3, with no additional charge for more than one item.

International Delivery
All orders to addresses outside the UK are charged a flat rate of £7, with additional items charged at £1 each. These take between 7-21 days to arrive following order completion.

Bulk Orders
We can arrange large orders to be sent via Parcel Force. Please contact us for a quote.

Can you delivery next day or to my work place?

Yes – If you have special delivery requirements please contact hello@routeclothing.com immediately after you place your order. Please note, it may not always to be possible to deliver next day.

Do you print the t-shirts yourself?

We believe that some things are best left to the professionals! We work closely with the best local producers to create our products. This saves time & is far more efficient than printing in-house. All of our t-shirts are printed in Glasgow.